80 percent of reviews originate from follow-up emails. If your company is not actively encouraging customers and clients to leave a positive review, then your online reputation is being held back.
What are Reputation Management Services?
Reputation management is a way to improve and monitor how others view your brand online. This is accomplished by encouraging clients and customers to leave feedback, responding appropriately to negative reviews, collecting consumer insights via surveys, accumulating customer testimonials, encouraging social shares of your content, and more.
Nearly 95 percent of online shoppers read reviews before making a buying decision, so having a less than desirable reputation online can cost your company a lot of would-be business. Tunl Agency can pinpoint precisely why your company does not have the online reputation it desires and take decisive action to improve your online reputation. Below are our services.
Reputation Monitoring — Maintain an Optimal Online Reputation
Reputation monitoring is the management of how your brand is perceived by consumers online. This includes ensuring your brand is viewed positively on social media, search engines, review sites, directories, and more.
This service also addresses negative associations with your brand that are caused by poor reviews, an outdated brand identity, and/or a lack of experience. Reputation monitoring from Tunl Agency includes:
- Google Review Collection
- Google Review Response
- Fake Google Review Removal
- Social Media Response
- New Review Alerts
- Press Release Acquisition
Testimonial Collection — Obtain Testimonials for Website Display
From collecting testimonials to displaying your review rating on your search results via schema markup, we assist you with a strategy to best collect and display your testimonials and reviews. This service includes:
- Testimonial Collection
- Review Collection
- Display Services
- Schema Review Markup
- Feedback Collection
Rebranding — Transform How Your Brand is Perceived
Our rebranding service includes a range of actions to improve the way your brand is viewed by consumers. There are different types of rebranding, which are brand refresh, brand merger, and full rebranding. Rebranding services with Tunl Agency include (but are not limited to):
- Brand audit and analysis
- Ideal customer profile (ICP) identification
- Industry and competitor assessment
- Website and social media redesign
- Copywriting services
Influencer Marketing — Leverage Social Media Personality Promotions
Influencer marketing with Tunl Agency includes detailed research to identify market opportunities and prospective influencers for sponsorships. We also assist with all communication and contracting requirements. More specifically our services include:
- Market Evaluation
- Outreach and Acquisition
- Assistance With Content Development
- ROI Tracking
Brand Analysis — Receive an Objective Audit of Your Brand
Receive a professional evaluation of your brand to determine its strengths, weaknesses, and more. We offer brand analysis services to help you understand your organization’s brand position within your industry. Our services include:
- Online Reputation Review
- Website Review
- Social Media Review
- Competitor Analysis
- Online Repair Recommendation
Consult With Our Tunl Agency Team Today
Tunl Agency offers online reputation management services for businesses that are interested in improving how consumers view their brand online. If your company does not have the online reputation that you desire, then contact our team today or schedule a consultation with the link below to find out how Tunl Agency can help. We are glad to answer your initial questions, address your concerns and get the process to a better online reputation started.